Start with US$100. Carry on only if it pays off.

First a consultancy to find out what can be done. Then, if you want to carry on, you choose how to pay for the hours.

Final prices in US dollars (USD), with no taxes added, for businesses and professionals. Everything is paid in advance.

The first step

Consultancy

For any person or business with a technical problem, or with the feeling that technology could take work off their hands without knowing how. You do not need to be able to explain it in technical terms.

What is included

A one-to-one 30-minute session, held remotely.
A written report within 48 working hours with the possible ways to solve it and an estimate of the hours and cost of each one.
My honest opinion: if it is not worth spending money on, I will tell you.

What is not included

The solution: the session is for understanding the problem; solving it is booked afterwards, if you want.
A refund: the consultancy is non-refundable.

US$100 30-minute session

Book a consultancy · US$100

Bonus

The first 10 consultancies get 30 extra minutes

The session goes from 30 to 60 minutes, at no cost. Applied in order of payment.

One-off payment in advance. The session is held at the earliest 2 working days after payment. The report guides you, but it does not guarantee a definitive solution: some problems need a deeper analysis.

Then, choose how to carry on

For when you already know what needs doing, usually after the consultancy.

By the hour

US$150 an hour

For a specific, small task, already agreed, that does not justify a bundle.
- Paid in advance.
- Counted in full hours: 47 minutes is 1 hour.
Ask for an hourly task
I send you the payment link once we have agreed the task.
Bundles of hours

For work that takes several hours: connecting your website, migrating it, automating a task or fixing a recurring fault.
- 10 hours US$1,500 works out at US$150 an hour Buy 10 h
- 20 hours US$2,500 works out at US$125 an hour 17% cheaper per hour than a single hour Buy 20 h
- 30 hours US$3,300 works out at US$110 an hour 27% cheaper per hour than a single hour Buy 30 h
- Before paying you fill in a form with what you need.
- The hours do not have to be used consecutively.
- They expire after 30 calendar days if unused.
- Non-refundable.
The 10-hour bundle costs the same per hour as a single hour: what it gives you is having the hours reserved.
Maintenance

US$500 a month

5 hours every month 33% cheaper per hour than a single hour

For anyone who already has something working and wants someone to look after it every month, without having to find help when something fails.
- Before paying you fill in a form with what you need.
- Starts on day 1 of the month after you sign up. Nothing is charged until then; after that, it is paid on day 1 of each month.
- Hours you do not use in the month are lost.
- No minimum term: cancel with 15 calendar days' notice.
Get maintenance

Which one is yours?

I do not know what I need: Consultancy, US$100.
I know what needs doing and it will take several hours: A bundle of hours: the more hours, the cheaper each one.
It works and I want it to stay that way: Maintenance, US$500 a month.

Torn between two? Write to me and I will tell you which suits you better.

What happens after you pay for the consultancy

You pay

In advance. You receive the payment receipt by email.
I write to you

Within 24 working hours, by email, to agree the session date.
30-minute session

At the earliest 2 working days after payment. One to one and remote: you do not need to prepare anything technical.
Written report

Within 48 working hours, with the possible ways to solve your problem and what each would cost.

The terms, with no small print

There are only a few and I set them out here before you pay. The full version is in the Terms and Conditions.

Paid in advance. The full amount is paid before work begins.
You pay first, then we set the session. The consultancy is held at the earliest 2 working days after payment, on the date we agree by email.
The bonus is limited. The first 10 consultancies include 30 extra minutes of session, in order of payment. Once they run out, it stops being advertised.
Bundles and maintenance have a form first. Before paying you fill in a form with your details and what exactly you need, so what you are buying is clear in writing.
Time is counted in full hours. Any fraction counts as a whole hour: a job taking 47 minutes is 1 hour; one taking 1 hour and 3 minutes, 2 hours.
If more hours are needed, I tell you first. If the work takes longer or what we agreed changes, I stop and we decide together. The final solution is delivered once everything has been paid.
The consultancy guides; it does not solve. The 30-minute session does not provide the solution. Within 48 working hours you receive a report with possible ways to solve it, which does not guarantee a definitive solution: some problems need a deeper analysis.
Bundle hours expire. If unused, 30 calendar days after purchase. If we finish the task and some are left over, 30 calendar days after it finishes.
Maintenance is paid on day 1. In advance, every month. The service starts on day 1 of the month after you sign up, and the first payment is taken that day. If you need it sooner, write to support@fluxovai.com and we will explain how the remaining days are invoiced. If it is not paid, there is no maintenance that month. Unused hours are lost and do not roll over.
No minimum term. Maintenance can be cancelled with 15 calendar days' notice. The current month's fee is not recovered.
No refunds. Consultancy, bundles of hours and maintenance are non-refundable. That is why the first step costs US$100 and not US$1,500: so you decide with the report in hand.
Final prices in USD. With no taxes added. For businesses and professionals.

Frequently asked questions

I know nothing about technology. Is this for me?

Yes, it is made for you. You do not need to explain the problem in technical terms: tell me what is happening in your own words (“my website's emails never reach me”, “I copy orders by hand”) and translating it is my job. I explain everything plainly and, if something needs deciding, I tell you what each option means.

Isn't US$100 for 30 minutes expensive?

You are not paying for just 30 minutes: you are paying for someone with technical experience to understand your problem and give you, in writing and within 48 working hours, the possible ways to solve it with an estimate of the hours and cost of each one. With that report you can decide without spending more, hire me or take it to someone else. And if your problem is not worth spending money on, I will tell you that too.

What if my problem does not get solved in the end?

I tell you clearly before you pay: the consultancy does not provide the solution. It gives you a report with the possible ways to solve it, and sometimes a problem needs a deeper analysis. If you decide to carry on, we agree in writing what will be done and how many hours it should take; if something comes up that changes that, I stop and we decide together. Consultancy, bundles of hours and maintenance are non-refundable: that is why the first step is a small one.

Do I have to give you my passwords? Is it safe?

I work with the access you give me, in your own accounts, and everything stays in your name: accounts, access and code. You do not depend on me to keep running and you can revoke my access when we finish.

How long does it take?

I reply to messages within 24 working hours. After the consultancy session, you receive the report within 48 working hours. How long the follow-up work takes depends on what needs doing, and it is estimated in writing before we start. The session is held at the earliest 2 working days after payment.

What happens to hours I do not use?

It depends on how you buy them. In a bundle, the hours do not have to be used consecutively; if you do not use them, they expire 30 calendar days after purchase, and if we finish the task and some are left over, 30 calendar days after it finishes. With maintenance, hours you do not use in the month are lost and do not roll over.

Am I tied in? How do I cancel maintenance?

There is no minimum term. The consultancy and the bundles are one-off payments with nothing recurring. Maintenance starts on day 1 of the month after you sign up, is paid on that day each month, and you can cancel whenever you like with 15 calendar days' notice; the current month's fee is not refunded.

How are hours counted?

In full hours: any fraction counts as a whole hour. A task taking 47 minutes counts as 1 hour; one taking 1 hour and 3 minutes, as 2 hours. The final solution is delivered once everything has been paid.

The first step is 30 minutes.

30 minutes to tell me what is holding you back and, within 48 working hours, a clear written report with the options you have. If it is not worth it, I will tell you.

Book a consultancy · US$100 I'd rather write first (free)